Terms & Conditions

1. Introduction                                                                                                                  These Terms and Conditions govern the use of tracking and monitoring services (“Services” or “Products”) provided by [Company Name], hereinafter referred to as “the Company,” to logistics companies for the purpose of fleet management. By accessing or using our Services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our Services.      

2. Liability and Responsibility                                                                                                The Company provides tracking and monitoring Services as a means to enable logistics companies to manage their fleets and subcontractors. It is understood that the Company does not assume liability for any damage, loss, or inconvenience that may result from the use of its Products or Services. Users of our Products and Services are solely responsible for their fleet management decisions and their consequences.

3. Service Uptime                                                                                                               While the Company strives to provide continuous and reliable Services, we do not guarantee 100% uptime. Factors beyond our control, including technical issues, maintenance, or external disruptions, may impact the availability of our Services. The Company will make every reasonable effort to ensure maximum uptime and minimize any interruptions.

4. User Responsibilities                                                                                                              

   Users must comply with all applicable laws and regulations in their use of the Services.

   Users must ensure the accuracy of data provided to the Company for tracking purposes.

   Users are responsible for maintaining the security of their accounts, including login credentials and access permissions.

5. Intellectual Property                                                                                                                 

   The Company retains ownership of all intellectual property rights related to its Products and Services.

   Users are granted a non-exclusive, non-transferable, revocable license to use the Services for their intended purpose.

6. Data Privacy                                                                                                                            

   The Company collects and processes user data in accordance with its Privacy Policy.

   Users are responsible for obtaining the necessary consent from their subcontractors and drivers for data collection and sharing.

7. Termination                                                                                                                            The Company reserves the right to terminate or suspend access to its Services at its sole discretion, without notice, for any violation of these Terms and Conditions.

8. Indemnification                                                                                                                      Users agree to indemnify and hold the Company harmless from any claims, losses, damages, liabilities, or expenses arising from their use of the Services.

9. Modification of Terms                                                                                                         The Company reserves the right to modify or update these Terms and Conditions at any time. Users will be notified of changes, and continued use of the Services constitutes acceptance of the updated terms.

10. Governing Law and Dispute Resolution                                                                          These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Western Cape High Court or such other court with competent jurisdiction.

11. Contact Information                                                                                                                

    For questions or concerns regarding these Terms and Conditions, please contact us at:

    General Queries: hello@gometroapp.com;

    Tech Support: support@gometroapp.com;

    Sales: sales@gometroapp.com;

    By using our Services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions in their entirety. If you disagree with any part of these terms, please refrain from using our Services.